SRS Online Mobile Phone technician finder and Mobile Repairing

Pakistan has a large number of Mobile Phone users and the number is still increasing rapidly. Many latest mobile phones / smart phones are very costly hence if a mobile phone got damaged due to some incidence then it is not feasible to replace it with a new phone and repair is mandatory. Repairing of latest smart phones is also costly due to high price of associated hardware component(s) and service charges for the repair. A highly technical and experienced mobile phone technician diagnoses the mobile phone issues correctly, selects right hardware component (if required) and always satisfies the customer. Using this web application many technicians can offer there services and a mobile phone users
can search for the best mobile phone technician on the basis of different parameters and request for repair service. Upon accepting the repair service request the technician will receive the mobile phone from customer premises and check the mobile phone. If the mobile phone can be repaired then technician will quote the charges using this application otherwise technician will send back the mobile phone and collect checking charges. If mobile phone is repairable and the customer accepts the quoted charges then technician will repair the mobile phone, send it back to the customer and collects the repair charges after customer thoroughly checks his/ her mobile phone. If customer rejects the quoted charges then technician will send the mobile phone back and collects checking charges from customer after customer thoroughly checks his/ her mobile phone. In case of any dispute the administrator can resolve the issue

Scope of Project Online Mobile Phone technician finder and Mobile Repairing:

Project scope is the part of project planning that involves determining and documenting a list of specific project  goals, deliverables, tasks, costs and deadlines. Defining the project scope involves adopting a clear vision and an agreement on the outcomes of the project. This allows each milestone of the project to stay on target

Functional and Non Functional Requirements of Online Mobile Phone technician finder and Mobile Repairing:

Functional Requirements :

A functional requirement shows that what the system must do what services the system present to users. It describes a software system or its component. A function is nothing but inputs to the software system, its behavior, and outputs

Functional Requirements of Online Mobile Phone technician finder and Mobile Repairing:

There are mainly four users under this system. 1. Administrator
2. Mobile Phone Technician
3. Registered customer
4. Unregistered customer
1. Functionalities of Administrator
a) Approve / disapprove Mobile Phone technicians’ registration request
b) Add, Edit, Delete and View customers
c) Add, Edit, Delete and View Mobile Phone repairing categories (Screen broken, signal
problem, camera problem etc.)
d) Add, Edit, Delete and View Mobile Phone types
e) Add, Edit, Cancel and View mobile phone repair orders
f) Check mobile phone repair order status
g) View Mobile Phone technicians’ rating
h) View and reply customers’ messages.
2. Functionalities of Mobile Phone Technician
a) Register
b) Login
c) Add, edit, delete and view personal profile
d) Add, edit, delete and view repairing services provided by technician
e) Manage repairing service requests
f) Cancel repairing service requests
g) Update repairing service request status
h) View and reply customers’ feedback
i) View and reply customers’ messages
j) View ratings by a customer for a given service
3. Functionalities of Registered customer
a) Register
b) Login
c) Add, Edit, Delete and View contact details
d) Search and view Mobile Phone Technicians according to specific filters (Mobile Damage
Type, Expected Service Charges, Technicians’ location and rating etc.)
e) Request for Mobile repair service
f) Check service status
g) Send messages to Mobile Phone Technician and view replies
h) Send messages to administrator and view replies
i) Give feedback to Mobile Phone Technician after service status is completed and view
replies
j) Rate a specific service after service status is completed
4. Functionalities of Unregistered customer
Search and view Mobile Phone Technicians according to specific filters (Mobile Damage Type, Expected Service Charges, Technicians’ location and rating etc.)

NON-FUNCTIONAL REQUIREMENTS Online Mobile Phone technician finder and Mobile Repairing:

• Application is user friendly.
• Application Perform fast manipulation and calculations.
• Application is adaptable.
• Application will be able to work on all types of operating systems.
• Application will be capable to handle multi user activities simultaneously.
• There will be back up system to face any problem in system
• All the options should be learning friendly I.e. member could easily understand what that option will do if he clicked on it.
• Response Time is very awesome.

Some others are:

• Accessibility
• Maintainability
•  Fault Tolerance.
• Security
• Robustnes

Use Case Diagram of Diagnosis of Online Mobile Phone technician finder and Mobile Repairing:

a use case diagram can summarize the details of your system’s users   and their interactions with the system. Scenarios in which your system or application interacts with organizations, people, or external systems. Goals that your system or application helps those entities achieve

Usage Scenarios Diagnosis of Online Mobile Phone technician finder and Mobile Repairing:

A brief user story explaining who is using the system and what they are trying to accomplish. A Scenario is made up of a number of simple, discrete steps that are designated as being performed by either the System or a  User.

ADOPTED METHODOLOGY for Online Mobile Phone technician finder and Mobile Repairing:

The adopted methodology for this project is vu process model. Vu process model is a combination of water-fall model and spiral model. This combination has many advantages. This model has high risk analysis so avoidance of risk would be achieved. This model is easy to understand and use. Now first we will discuss the Water-fall model.

Work Plan of Diagnosis of Online Mobile Phone technician finder and Mobile Repairing:

Work plan

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